Refund & Cancellation Policy

1. Refund Eligibility

We want you to feel entirely confident in our career solutions. You are eligible for a 100% refund under the following conditions:

• Satisfaction Policy: If you are not satisfied with the quality of the positioning materials, guidance, or the overall service provided, you can request a full refund within 14 calendar days from the date of your purchase.
• Pre-Service Cancellations: If you purchase a plan but decide to cancel before any audit has been executed or before booking your placement slot consultation, you are eligible for an immediate full refund.
• Duplicate Orders: Any accidental duplicate transactions will be fully refunded within 24 hours of notification.

2. How to Claim Your Refund

We believe requesting a refund should be as effortless and transparent as purchasing.

1. Send a direct email to our accounts coordinator atcontact@nextroundhq.xyz.
2. Include your purchase email address, order reference/transaction ID, and a brief note detailing the reason for your dissatisfaction.
3. Our billing team will review the claim and issue approval within 24 hours. There are no mandatory surveys or cancellation fees.

3. Processing Timeline

Once approved, refunds are initiated immediately back to the original funding source.

• UPI/Net Banking: Refunds typically appear in your source bank account within 2 to 3 business days.
• Credit & Debit Cards: Depending on your card issuer or banking institution, funds may take 5 to 7 business days to reflect in your statement.
• Confirmation: We will email you a formal credit memo and payment gateway receipt immediately upon initiating the refund transfer.

4. Corporate Address

For formal correspondence or questions regarding our policies, you can reach out to our headquarters: